The Fall of WeWork: A Tale of Mismanagement

Published: 11-14-23    Category: Insight

MyEListings' markets and economics editor and creates content about global macro events and their impact on US commercial real estate.

an image of the WeWork logo

The recent news of WeWork's bankruptcy has sent ripples through the business community, with many analysts quick to speculate on the implications for the future of remote work.

Yet, this corporate stumbling should not be misconstrued as a reflection on the economic fundamentals of remote work, which, contrary to WeWork's fortunes, is on an upward trajectory.

Poor Business Model Backed by Worse Management

WeWork's failure is a stark lesson in mismanagement rather than an indictment of the remote work revolution.

The co-working giant tried to capitalize on the growing market for remote workers by offering services that were mismatched with customer demands and overpriced for the value provided.

In essence, WeWork misread the room: post-pandemic remote workers were looking for freedom from the traditional office, not an alternative space that emulated similar constraints.

Remote Work Remains in Demand

The allure of remote work has only strengthened in recent years, with projections showing an increasing number of workers turning to telecommuting.

This shift is anchored in robust economic fundamentals: technology facilitates it, work-life balance demands it, and productivity studies often support it.

The trend toward remote work is being driven by worker preferences for flexibility and autonomy, and businesses are following suit, seeing the cost benefits and talent opportunities that remote hiring offers.

Co-Working Spaces Not Demanded, but ‘Nice-to-Have' Items

However, this doesn't inherently translate to a demand for co-working spaces. The philosophy behind remote work is to eliminate the need for a central location, not to substitute one with another.

While co-working spaces can provide a sense of community and structure for some, they are not a one-size-fits-all solution for the remote workforce. These have been around since well before the pandemic; they simply got a bump from it that is now deflating in some respects.

To thrive in this environment, co-working spaces must offer something unique, something that a home office or local coffee shop cannot provide.

This could be state-of-the-art technology, networking opportunities, or one-off amenities that justify the commute and cost. Most importantly, these offerings must be inexpensive.

Remote workers are generally not willing to exchange the cost of commuting to a traditional office for the cost of a co-working membership unless the value proposition is clear and compelling.

Failure Was a Probability at WeWork

WeWork, with its one-size-fits-all approach and premium pricing, failed to deliver on this front. The company tried to position its services as indispensable for remote workers, but the reality was that it did not align with the fundamental economic principle of supply and demand.

Remote workers did not need or want what WeWork was offering at the price it was being offered.

Looking forward, it is clear that remote work is gaining traction, not losing it. Co-working spaces can have a place in this new landscape, but they must adapt to the realities of what remote workers actually want and need.

They need to provide a service that is not only in high demand and unavailable elsewhere but also something that adds significant value to the remote work experience.

Takeaways From WeWork's Bankruptcy

The downfall of WeWork is not the end of remote work or co-working spaces but a cautionary tale of what happens when a company fails to adapt to the economic fundamentals of its market.

Remote work is not just surviving; it is thriving, and the onus is on co-working spaces to innovate and align themselves with the needs of this growing workforce.

The mismanagement of WeWork should not be seen as a bellwether for the remote work trend. The economic fundamentals surrounding remote work are solid, and its prevalence is only expected to increase.

For co-working spaces to succeed, they must resonate with remote workers' desire for cost-effective, unique, and value-adding workspaces. Only then can they avoid the fate of WeWork and truly complement the remote work landscape by rendering value unavailable at an office.

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