Unraveling the RealPage Rental Rate Algorithm Controversy

Published: 11-03-23    Category: Insight

MyEListings' markets and economics editor and creates content about global macro events and their impact on US commercial real estate.

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As we look into the intricacies of the recent rental rate algorithm debacle, the Department of Justice (DOJ) stands poised to shed light on matters involving two prominent multifamily data providers and a multitude of apartment operators.

RealPage's Algorithmic Practices Under Scrutiny

RealPage, with its revenue management tool, faces criticism for potentially aiding landlords in an alleged collaboration to escalate rents.

This surge in rental prices inevitably elevates living expenses for tenants. Since April, a staggering number of lawsuits, which total more than 30, have surfaced against the data provider, leading to a consolidation of these cases in the Nashville federal court.

These lawsuits represent aggrieved renters spanning various locales, from Seattle and Denver to the vibrant cities of Boston and New York.

Parallel Allegations Against Yardi Systems

Yardi Systems, alongside 18 distinguished property management firms, is not exempt from the spotlight. A class-action lawsuit accuses them of strategically orchestrating an environment that curbs competition.

Their purported strategy: amplifying rent changes instantaneously across diverse properties utilizing their system, ensuring minimal vacancies in the process but also disallowing market price discovery via supply and demand.

The Congressional Call for Investigation

The gravity of the RealPage situation is evident, as members of Congress have taken the initiative, urging the DOJ to probe deeper into the company's actions.

At the heart of their concerns is a potential breach of the Sherman Act; a pivotal piece of legislation that forbids businesses from adopting practices that are anti-competitive.

Recent reports hint at the DOJ signaling RealPage about a possible intervention. The DOJ contemplates presenting a "statement of interest" to steer the court's judgment.

However, in a bid to avert undue upheavals, the department contemplates holding off on their statement until the case reaches a resolution.

The Algorithmic Defense by RealPage

Landlords, in their defense, emphasize their reliance on algorithms as a pivotal tool for devising pricing strategies. RealPage fervently asserts that these algorithms serve as a bulwark against impulsive pricing decisions, which could adversely affect the market.

The company underscores a noticeable dip in apartment vacancy rates as tangible evidence. They argue that their data does not trigger a price surge potent enough to induce an increase in vacancies.

If the goal of the algorithm, however, is to minimize vacancies, and vacancies represent an important signal for landlords to lower rent amounts, then this could very well prevent normal market functioning across a broad swathe of properties and be deemed ‘anti-competitive,' therefore.

The Road Ahead for the Plaintiffs

For a favorable outcome, plaintiffs bear the burden of substantiating claims that both RealPage and Yardi Systems wield disproportionate control over the rental market.

To lend perspective, RealPage once boasted a pricing system interconnected with 4 million units, notwithstanding its expansive transaction database.

A Tug of War between Innovation and Regulation

The current scenario surrounding RealPage and Yardi Systems underscores the delicate balance between technological advancements and ethical business practices. As algorithms increasingly shape the contours of various industries, ensuring their responsible use becomes imperative.

The outcome of this case could set a precedent for how data-driven tools are evaluated and implemented in the future. Ensuring efficiency without injuring competitiveness remains the objective.

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